PRIVACY POLICY
Last Updated on 22 March 2024
Set out below is the Privacy Policy of the Radiant Life Pte. Ltd., referred to as “the Company.” We value your privacy and are committed to providing exceptional experiences and service to our members and customers (“you”). This Privacy Policy outlines how we collect, use, share, and protect your personal information, as well as your rights and choices regarding its processing.
Our Commitment to Privacy
The Company, including our affiliates and subsidiaries, respects your privacy concerns and endeavors to ensure the security of your personal information. This Privacy Policy sets out the types of personal data we gather, the purposes for which we use it, with whom we share it, and how you can manage your preferences and exercise your rights regarding your information. Additionally, we outline the measures we take to safeguard your data and provide avenues for addressing any inquiries about our privacy practices.
Scope of Privacy Policy
References to “Company,” “we,” “us,” and “our” pertain to the entity accountable for processing your personal information, typically the entity responsible for collecting it, such as the website proprietor.
As a global provider of products and services, we cater to members and customers from various regions. Our data processing practices are subject to the laws of Singaporevand occasionally those of your domicile. We are available to elucidate the applicability of this Privacy Policy to you in more detail upon request.
Types of Personal Information We Collect
We collect personal data through different channels, including our websites, offline interactions, loyalty programs, third-party sources, and various data collection points. Depending on the channels used and your interactions with us, you may provide us with the following types of personal information:
– Contact details
– Demographic information
– Billing and financial information
– Government-issued ID information
– User account information
– Travel itinerary details
– Preference information
– Commercial information
– Content provided by you
– Signature
– Medical and health-related information
– Credit application information
– Customer due diligence information
– Employment application information
– Any other information voluntarily provided
Providing your personal information is voluntary, but failure to do so may impact our ability to offer certain products and services or provide access to specific features.
Personal Information Obtained from Other Sources
In addition to the data you provide directly, we may collect additional personal information from other sources, including friends and family, publicly available sources, device information, data collected by cookies and similar technologies, video and sensory information, biometric data, data from third-party sources, and inferences drawn from the information collected.
How We Use Personal Information
We utilize the personal information we collect for various purposes, including processing reservations and orders, managing communications, providing support, managing accounts, marketing, managing career opportunities, credit and financial dealings, data analytics, prevention and protection, operating and improving our business, and legal and compliance purposes.
We may combine data collected from different sources to enhance our products, services, marketing, and communications, and to customize interactions. Additionally, we may anonymize, de-identify, or aggregate personal information for various purposes permitted by law.
Legal Basis for Processing
Our processing of personal information relies on legal bases such as performance of a contract, legitimate business interests, compliance with legal obligations, or your consent.
Cookies and Similar Technologies
We utilize cookies, web beacons, and similar technologies on our websites to collect certain information about your devices, browsing actions, and usage patterns. These technologies help us enhance website functionality, analyze user behavior, and provide targeted advertising. Users may manage cookie preferences through their browsers, although disabling cookies may limit website features.
Interest-Based Advertising
We and third parties collect information about your online activities to deliver personalized advertising and services based on your interests. Users may opt out of interest-based advertising through applicable platforms.
How We Share Personal Information
We may share personal information with our affiliates, subsidiaries, service providers, suppliers, agents, business partners, and marketing partners as necessary for the purposes outlined in this Privacy Policy. Additionally, we may disclose personal information in response to legal requirements, law enforcement requests, to protect our rights, or in connection with business transactions.
Data Transfers
We may transfer personal information to countries outside the jurisdiction in which it was collected, ensuring appropriate safeguards are in place to protect data as per applicable laws.
Data Protection Measures
We maintain administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or use.
Retention of Personal Information
We retain personal information for the duration of our relationship with you, as required by law, or for legitimate business purposes. You may request deletion or restriction of your information as permitted by applicable law. However, we may be unable to continue to provide our services to you in the event of such deletion or restrictions, as our ability to provide such services to you may be impacted by such deletion and restrictions.
Your Rights and Choices
You have the right to access, correct, update, delete, or restrict the processing of your personal information. Additionally, you may withdraw consent or object to certain processing activities. However, we may be unable to continue to provide our services to you in the event of such withdrawal or objections, as our ability to provide such services to you may be impacted by such withdrawal or objections.
Children’s Personal Information
We do not knowingly collect personal information from children under 13 years of age. Our websites are not intended for minors, and we enforce age restrictions at our properties.
Links to Other Sites
Our websites may contain links to third-party sites with distinct privacy practices. We advise reviewing the Privacy Policies of linked websites before disclosing personal information.
Updates to Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices. We encourage reviewing this notice regularly for the latest information.
How to Contact Us
For questions or comments regarding this Privacy Policy, or to update your preferences, contact us using either of the following options:
Email: enquiries@activeradiantlife.com (with the email marked as “Privacy Policy related Request”)
or
Mail: Data Protection Officer, Radiant Life Pte. Ltd., 22 Sin Ming Lane, #06-76, Midview City, Singapore 573969